Apprentice Business Administrator

Answering calls Handling customer queries and payments Updating the database Emailing/posting certificates Chasing electricians for paperwork Booking jobs Scheduling work efficiently Managing emails and voicemails.

Training:
Business Administrator Level 3 Apprenticeship Standard Apprentices must attend college sessions once a week (term-time) at the City College Norwich, Ipswich Road campus

Training Outcome:
This apprenticeship offers the opportunity to progress into a full-time permanent role within our office team, upon successful completion As the business continues to grow, there is real potential to take on additional responsibilities over time, including scheduling, customer account management, and overseeing key administrative functions.
We are looking for someone who is committed, reliable, and keen to develop For the right person, there is scope to build a long-term career with increasing pay and responsibility. We regularly promote from within and value people who want to grow with the business

Employer Description:
Our rigorous standards, meticulous recruitment process, and ongoing training ensure that every customer receives: Expert electricians who meet and exceed industry standards. Impeccable technical work with a flawless finish. Respect and care for your property at every step. A service-first approach from a team that puts your needs above all else. Reliable after-sales support, giving you peace of mind long after the job is done. At Electrical Safety Group, we’re committed to delivering a seamless and professional experience every time.

Working Hours :
Monday - Friday, 09:00 - 15:30, with 30 minutes paid lunch break per day

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Patience,Decision making