Service Advisor

Service Advisor - £31,000 – Main Dealership – Aylesbury 

Our client, a main dealership in Aylesbury is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £31,000  with an excellent benefits package.

- Extra OTE of £41,000
- This role is full time and based on a 45 hour week plus Saturdays
- Working hours are Monday to Friday 8am to 6pm
- Saturdays are on a 1 in 4 rota and are included in the standard working hours
- Holiday entitlement starts at 23 days plus Bank Holidays.

Entitlement increases based on years served.

Key Service Advisor Roles and Responsibilities:

- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers’ needs
- Advise on timescales and collection arrangements
- Produce job cards on the in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices

Minimum Service Advisor Requirements:

- Experience in a similar role, as a Service Admin / Service Advisor or similar
- An ability to sell additional products and services to customer
- Experience in using commercial databases
- Excellent communication skills and the ability to deliver outstanding customer service
- The ability to manage multiple tasks

 
Service Advisor -£31,000 – Main Dealership – Aylesbury

Job Type -  Permanent
Hours - Full time