Community & Culture Apprentice (Business Admin level 3)

As an apprentice, you’ll work full time at the Town Council and get hands-on experience of working in a multi-disciplinary Community & Culture team across a wide range of settings. You’ll gain new skills and work alongside experienced staff and for an employer that genuinely cares about you.

What you’ll do at work:

You will work 37 hours per week, usually Monday to Friday during regular office hours but with some evening and weekend working for events and other community/cultural activities.

You will get involved in working directly with artists and creative practitioners on rotating exhibitions, temporary pop-up exhibitions, and our permanent collection; arranging artists residencies and workshops as well as learning about curating our gallery spaces; organising school visits and supporting our education package.

Theatre programming and venue room hire, working with performance organisations, technical requirements and performer riders and associated liaison with external partners.

Work closely with our Events Officer on the logistics and all aspects of public events from inception to delivery, working with event management companies, health, safety and security as well as local community groups, performers and agencies.

The Business Administration Apprenticeship is delivered by East Durham College but is 100% work-based so you do all of your learning in the work environment. The Council will support you with 6 hours a week of dedicated time to work on your apprenticeship coursework and studying.

Duties whilst training will include:

As well as immersing yourself in all things community/cultural in our town, your Business Administration training will also include:

IT

You'll use multiple types of IT packages and systems (will vary depending on who you work for) to complete tasks such as writing letters and emails, perform financial processes and recording/analysing data You may use such things as Microsoft Office and custom programs (depending on the business) and you'll develop your skills to be able to choose the right IT solution for a problem, how to update/review databases, how to record information and how to produce data analysis should it be requested

Record & Document Production:

A big part of business administration will be producing records and documents such as emails, letters, files, payments, reports and proposals Using your IT and other skills, you'll be able to draft up letters and other correspondence, write reports and be able to review the work of others You'll learn to respect confidential information in line with your businesses' procedures and learn how to be comfortable in coaching others to complete tasks

Decision Making:

Improve your decision-making skills to make effective decisions with sound reasoning and learn to deal with day-to-day business challenges as a responsible, mature working employee You'll also learn to approach other, more experienced team members for advice and support as and when you need it

Interpersonal Skills

Become more confident and outgoing as you work with the people in your team and others across the business you work for You should strive to become a role model to peers and team members, developing your skills and developing coaching abilities to train others to perform similar tasks that you will complete in your job role

Communications:

Using different channels, including face-to-face, writing and on the phone, you'll develop your communications skills as part of your apprenticeships. You'll learn to be professional and approachable in the way you communicate and may also gain an understanding of social media and how it applies to your job role You will also learn to become confident enough to answer questions from both inside and outside the business you work for

Training:
Business Administrator Level 3 Apprenticeship Standard Apprenticeship is fully delivered in the workplace with a tutor They will visit once per month

Training Outcome:
Possible progression to a full time role 

Employer Description:
Spennymoor Town Council is a relatively large town council serving the people of Spennymoor in south west County Durham. Formed as a Town Council in 1974 as a successor to the former Spennymoor Urban District Council, it currently has a turnover of around £2million a year and holds assets of around £11million. The town itself is growing in population, and the Town Council now serves a population of over 22,000 residents . The Council provides a range of services for Spennymoor residents and visitors including parks and play areas, two cemeteries, over 700 allotments, a local nature reserve, community buildings, sports facilities, and the Town Hall with its art gallery, mining museum and performance spaces. The Town Council also arranges town and civic events and gives grant funding and other forms of assistance to local charities, community and sports groups.

Working Hours :
Monday - Friday, 9.00am - 5.00pm. Due to the nature of our events and activities you will also be working some evenings and weekends, so a flexible approach to work is definitely needed!

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Patience