SALES & CLIENT SUPPORT APPRENTICE (allpay Cards)

Assisting with day-to-day communication with clients, including emails and calls Helping to update client records on systems like Salesforce and SharePoint Supporting the production of regular reports and updates for clients and managers Assisting in the preparation and tracking of invoices, quotes, and client documentation Supporting marketing activity, campaigns and occasional client events Attending team meetings and learning about all aspects of our sales and service operations Working towards your qualification with time for study and off-the-job training

Training:

Please note this role is aligned to a Level 2 qualification. However, if you feel you may be more suited to the Level 3 Business Administrator apprenticeship, we’re happy to discuss this further at the interview.

Training Outcome:

This is a permanent position, and upon successful completion of the apprenticeship qualification – along with demonstrating the relevant skills and knowledge – the role will progress to a full Administrator position. From there, you’ll have opportunities to continue your development through further apprenticeship qualifications, such as the Level 3 Business Administrator or other relevant training.

We offer clear progression routes within the team, with options to specialise further in sales or move into account management, with the potential to grow from junior to senior roles within the department over time.

Employer Description:
We are the market leader of payment services within the UK public and social housing sector, providing our range of payment channels to more than 50% of UK local authorities and 90% of the UK's top 200 housing associations. People are at the heart of any successful business and here at allpay, we believe it is no different. We want our customers to be happy and that means keeping our employees happy too. We hire talented people who are enthusiastic about giving a great service.

Working Hours :
Monday - Friday, between 9:00am – 5:00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working