Front of House Co-ordinator 27k West London
Our client an upmarket private medical practice based in West London has a requirement for a Front of House Coordinator to join the team.
This position will be the first point of contact, for the practice so it's important that the right candidate for this position is a polished communicator, who can greet clients warmly,
and engage with them calmly, in a prompt manner.
This role will include face to face and telephone interactions mostly, with some online communications.
It's important that you have previous client / customer-facing experience, however, it would be ideal (although not necessary) if you have previous medical /patient experience also.
The right person for this position needs to have strong time management skills, with the ability to seamlessly schedule and follow up on existing patient treatment plans, and clearly communicate with the team, on proposed treatments, pricing etc.
There will also be some interaction and engagement with external suppliers with light management of the relationships.
Summary of the skills and experience required / but not limited to
Organised, calm, professional with good time-management skills
Driven and confident approach when engaging in conversation
Ability to build relationships and overcome obstacles reliably and takes the initiative
Good communicator, both face-to-face and written
Enjoys meeting people and dealing with patient queries
Experience in maintaining patient record systems
Excellent English / Polished Communicator
Enjoys working in a team
If you feel that you may be suited to the role and would like to apply, please send your cv though, and if deemed a good fit for this position, someone will be in touch very soon.
Lamb Personnel is an equal opportunities employer welcoming applications from all sections of the community and from people of diverse ages, experiences and backgrounds, including people with disabilities.