Reservations and Travel Apprenticeship

Processing bookings and payments for Club La Santa via the phone, online and e-mail. General Administration duties, for example:

Ø  Filling,

Ø  Invoicing

Ø  Final info, accommodation vouchers

Ø Scanning/shredding

Constant liaison with Club La Santa in Lanzarote.
Liaise with Accounts re: payments and reports. Ensuring all records and files are kept up to date and accurate. Assist if required in other areas of the business should the need arise. Attend sporting events in a PR/Representation capacity where required, and may include travel overseas to events.

Training:
This apprenticeship forms part of a formal qualification. On successful completion, you will achieve a Level 3 Travel Consultant qualification that will be added to your digital achievement record. Working with our chosen training provider, you will be assigned a specialist Travel Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey. Training will be carried out online, face to face, both individually and as part of a classroom, to ensure you have an enhanced experience. You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor. Learning first-hand from training specialists and peers, you can become a fully-fledged Travel Consultant in a little over a 12-month period.

Training Outcome:

On successful completion of the Travel Consultant Level 3 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set. The next steps will be discussed in your 1-2-1's.

Employer Description:
Sports Tours International is a leading specialist travel company, dedicated to providing high-quality sports travel experiences worldwide. Established with a passion for sport, the company organises tailored tours for athletes, teams, and sports enthusiasts, offering seamless arrangements for major events and competitions. Known for exceptional customer service and expert knowledge, Sports Tours International delivers unforgettable travel packages that combine top-class sports events with cultural and leisure experiences.

Working Hours :
Working 5 days a week, including weekends, between 9am - 5pm. Days to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative