Housing and Property Management - Apprenticeship

Customer Service: Understand and manage customer relationships, providing high-quality service and support in housing matters. Project Planning: Develop skills in planning and managing housing-related projects, including report writing and the management of repairs and maintenance. Housing Sector Knowledge: Build your understanding of the history of housing, housing law, and organisational policies that affect the housing sector. Repairs and Maintenance: Learn about the management of assets, repairs, and maintenance within the housing sector. Professional Development: Engage in professional development activities and participate in remote or classroom-based learning sessions. Work-Based Learning: Complete assignments, e-learning modules, and practical workplace training. Build a portfolio of evidence demonstrating your acquired skills and knowledge.

Training:

You will also gain the skills, knowledge and behaviours through off-the-job training, which will include either remote sessions each month, along with assessments and wider learning that could include workplace training, e-learning, research, and completion of assignments. You will be required to spend at least six hours a week on off-the-job training to meet the course requirements.

Training Outcome:

Once you have successfully passed your apprenticeship, you will be able to apply for open roles across Sage Homes. This could be in several different roles including Home and Communities Officer, Income Officer, Repairs Advisor, Customer Care.

Employer Description:
Sage Homes is an innovative Blackstone and Regis business addressing the housing crisis in England by making good homes affordable for people across the country who need them. Since 2017 we have delivered around 17,000 new homes across affordable rent, shared ownership and social rent for individuals and families. In 2021 Sage Homes became the largest provider of new affordable housing in England, and we continue to deliver high quality affordable homes across the country. We have invested more than £3 billion into high-quality affordable housing. Our entrepreneurial spirit combined with our technical expertise has got us to where we are today and will enable future sustainable growth.

Working Hours :
Monday to Friday 09:00 - 17:30 - No weekend working required.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental