Compliance administrator apprentice

As part of this role, the apprentice will be carrying out the following:

1.      Customer Account checking daily, an email is sent to the customer with any issues with the account manager cc'd into the email.

a.      Defect audit check for the previous week for drivers

b.      Outstanding defect repairs

c.      Paperwork to evidence repair completed

d.      All accounts to be setup with a disclaimer

e.      All accounts to be setup with the correct defect check for the asset being checked

f.       All accounts to be setup with gate checks

g.      Check if any accidents have been recorded and advise account manager

2.      Asset Maintenance checking daily, email is sent to account manager. Only chase paperwork with customer or speak to the customer if the schedule is out of sync / outstanding

a.      PMI schedule is correct and in line

b.      Paperwork is checked and uploaded

c.      Check VOR status and remedy any identified issues

d.      All vehicles are correctly scheduled with the correct maintenance allocated

e.      Any duplicated Assets are checked and removed

f.       Asset hub to be set up correctly and updated (within 7 days of becoming a new customer)

g.      System is labelled with Logico

Correct users are set up (account manager).

Training:

Training will be conducted in the workplace in order to achieve the Level 3 business administrator apprenticeship. Some of the topics that will be cover are in the below list:

IT: Skill IT1 - Demonstrates they can use IT packages, specifically to write letters or emails, and to record and analyse information  IT: Skill IT2 - Able to perform tasks relevant to their role using IT packages without supervision Record and Document Production: Skill RD1 - Records are accurate, rarely require correction and are treated confidentially Record and Document Production: Skill RD2 - Recommendations and solutions only need minor improvements Record and Document Production: Skill RD3 - Supports others in producing documents and can provide examples Decision-Making: Skill DM1 - Decisions are thought through, using a range of information to make a sound judgement Decision-Making: Skill DM2 - Challenges appropriately and is polite when doing so Decision-Making: Skill DM3 - Exercises sound judgement when asking for advice by choosing the appropriate time, manner and person Interpersonal Skills: Skill IS1 - Works effectively with a range of people Interpersonal Skills: Skill IS2 - Influences and challenges peers when necessary Interpersonal Skills: Skill IS3 - Supports others in the organisation and demonstrates coaching skills Planning and Organisation: Skill PL1 - Plans work and achieves deadlines Planning and Organisation: Skill PL2 - Shares areas to improve plans with others Planning and Organisation: Skill PL3 - Effectively manages resources and meetings Planning and Organisation: Skill PL4 - Takes responsibility for logistics and can provide examples

This list is not exhaustive. 

Training Outcome:

There are a number of career routes that an apprentice with Logico could follow; below are a few of them:

Compliance Administrator Transport Consultant Professional Transport Consultant Business Manager

Employer Description:
While you get on with what you do best, running your business, our team will be working on your behalf, making sure you remain compliant, your transport is running smoothly and you have the support you need. That’s fewer things you have to think about isn’t it? Established in 2019 by our managing director, Lisa Fleming, we have grown rapidly to a successful, award-winning team of seven employees, providing the highest quality transport compliance and training services to businesses across the UK. Our clients prefer our no-nonsense and personal approach, we get to understand your business objectives, goals and most importantly, we listen to you. Tell us what your transport and compliance concerns are and we’ll come up with a plan to help. We’re the only DVSA Earned Recognition Scheme approved auditors in the north east and with an award-winning track record (check out our awards and accreditations page), we can help your business grow, remain compliant and thrive.

Working Hours :
Mon-Fri 08:30-17:00-1 hour for lunch. 28 days holiday including statutory holidays. When working in sales department commission and bonus are based on sales achieved.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative