Civil Enforcement Officer

Multi Skilled Civil Enforcement Officer Location: Devon Hours: Working 37 hours per week on a rolling rota covering shifts between 7am and 10pm seven days a week. Sunday’s and Bank Holidays are paid at time & half. Unity Recruitment are seeking an experienced Civil Enforcement Officer to work for a council based in Devon. Happy for candidates to relocate. Key Purpose of Job 1.To ensure that all parking regulations are observed and enforced in a fair, accurate, and consistent manner. 2. To ensure all enforcement is in accordance with the Councils own determined procedures. Enforcement procedures will always be in accordance with the Traffic Management Act 2004 & Torbay Councils Parking Enforcement Policy. 3.Ensure that all ‘Pay & display’ machines are operational Anticipated Outcomes of Post 1.To support the Council’s priorities through the undertaking of enforcement activities. 2.To ensure the movement of traffic throughout the bay and to ensure the highway and car parks are available to use and to park within the designated restrictions. 3.To ensure members of the public pay for their parking requirements. Essential Skills and Effectiveness 1.Ability to effectively operate hand held computers and other sundry equipment 2.Ability to effectively manage lone working with personal responsibility for completing work. To include effective organisational skills. 3.Ability to demonstrate effective observational skills. 4.Ability to produce clear, concise, and informative reports. 5.Ability to demonstrate effective mathematical skills to calculate start and finish times for pay & display sessions. 6.Ability to demonstrate effective interpersonal skills. Such as being tactful, polite and diplomatic when dealing with members of the public. 7.Ability to demonstrate effective communication with both colleagues and customers, to also include times when potentially in difficult circumstances. 8.Ability to effectively handle confrontations whilst carrying out enforcement duties, and to demonstrate the ability to effectively resolve conflict. 9.The ability to effectively work on own initiative anda s part of a team, to include the ability to always display tact and discretion. 10.Ability to demonstrate effective computer literacy to include all Microsoft packages such as Teams, Word and Excel. Essential Knowledge Ability to demonstrate effective knowledge and understanding of parking restrictions. To have the ability to demonstrate an effective awareness of Health & safety requirements. Essential – Other requirements of the job role •Ability to carry out the physical requirements of the role (i.e. manual handling and walking for long periods of time) •Ability to accommodate unsociable hours •Ability to accommodate shift patterns which includes working at weekends on a rota basis •Ability to accommodate on-call working MUST HAVE A FULL UK DRIVING LICENCE. Please call Carly on 02036685680 ext 1113 if you would like further information on this civil enforcement role or apply with your updated CV today!