Service Technician Apprenticeship - Pentagon Vauxhall Derby

This role is ideal for individuals passionate about mechanics, problem-solving, and providing exceptional customer service.

Responsibilities:

Assist senior technicians in diagnosing, troubleshooting, and repairing various mechanical and electrical systems Learn to perform routine maintenance tasks, including inspections, lubrication, and adjustments Participate in equipment installations and upgrades under supervision Develop proficiency in using diagnostic tools and equipment to identify issues accurately Collaborate with team members to ensure timely completion of service requests and projects Follow safety protocols and guidelines to maintain a safe working environment Document service activities, including work performed, parts used, and customer interactions Attend training sessions and workshops to enhance technical skills and product knowledge Communicate effectively with customers to address inquiries, explain service procedures, and provide recommendations Assist with inventory management, including tracking parts and supplies used during service operations

Training:

Motor Vehicle Service and Maintenance Technician (light vehicle)
Level 3 Apprenticeship Standard:

The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualifications All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Coventry Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-learning modules Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation

Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme

Employer Description:
If you're considering purchasing a new or used Vauxhall vehicle, visit Pentagon Vauxhall Derby. We have an extensive range of new and used Vauxhall cars, including popular models like the Vauxhall Corsa Electric, Vauxhall Astra Electric, and Vauxhall Mokka Electric. We are also proud supporters of the Motability scheme and offer a variety of finance options to suit your needs. With over 25 years of experience in the automotive industry, we strive to provide you with the best possible service, ensuring your experience with us is both enjoyable and stress-free. While we've grown to become one of the UK's leading dealer groups, we remain committed to our customers. We believe in a no-pressure sales approach, encouraging you to take your time and make the decision that's right for you.

Working Hours :
Monday - Friday, 8.30am - 5.30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working