Business Administration Level 3 Apprentice

Provide general administrative support to the Administrative Officer and other staff members Answering incoming calls and customer’s queries Responding to emails and enquiries in a professional manner Booking service/repair jobs for engineers Using a Customer Record Management (CRM) system for engineers’ appointments Using spreadsheets Taking delivery of goods or materials, check whether packages / the contents are intact and clearly label them, ready for the engineer’s collection Assist with basic bookkeeping tasks using the QuickBooks system Assist with organising and maintaining stationery and office common areas

Training:
A structured apprenticeship programme with ongoing training and support. Knowledge, skills and behaviours as set out in the standard of the Business Administrator Level 3 Apprenticeship. Training on the job and via taught sessions at New College Swindon

Training Outcome:

Career development opportunities upon successful completion of the apprenticeship.

Employer Description:
Wiltshire Energy is a locally based company operating out of Royal Wootton Bassett. We provide a range of heat pumps including ground source, water source, and air source heat pumps, solar thermal and solar PV, along with battery storage and electric vehicle chargers to complement renewable heating systems. Wiltshire Energy offer a range of services to suit homeowners, landlords, self builds, and builders who want to improve the energy efficiency of their property and reduce their carbon footprint, as well as saving money.

Working Hours :
Core working hours: 08:00 hrs to 16:00 hrs or 09:00 hrs to 17:00 hrs, 30-minute lunch break

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Time Management,Proactive