Apprentice Optical Assistant

Obtaining patients' medical history Preparing Private and NHS records and paperwork Filing in correct locations Updating manual and computerised patient records Process NHS and private payments Use computerised patient recalls Assist in the choosing of patients' frame choice Telephone patients when they are due for an eye test Diary management Process spectacle and contact lens orders Contact patients via phone to confirm appointments and advise when spectacles are ready Training is given to fit spectacles and small repairs Stock control and merchandising Meet and greet patients on entering the practice Housekeeping duties

Training:
Optical Assistant Level 3 Apprenticeship Standard Long-term career and promotion prospects This is a full-time role with training delivered remotely to the workplace

Training Outcome:
Additional opportunities for further training/qualifications Possible full-time position in this area of work

Employer Description:
Our experienced team take pride in treating each patient as an individual and are committed to ensuring that every visit is a positive experience. By continuously investing in the latest technology our team will provide you with the highest level of clinical care, giving you complete peace of mind that your eyes are being well taken care of. Our Optometrists go above and beyond in their training and development, excelling in several post graduate examinations, allowing them to be better equipped to advise and manage all your eye care needs. Our longer appointment times allow us to get to know you and your eyes, ensuring that the advice you are given is 100% tailored to your vision needs and lifestyle requirements.

Working Hours :
Shifts to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience