Service Advisor (Commercial Vehicle)

Service Advisor (Commercial Vehicle)

Location: Broxburn, West Lothian

Salary: £24,500 - £27,000 + Excellent Benefits

Full -Time, Permanent, Monday - Friday

Our client, a well-established family-owned business, boasting decades of experience is known for their unwavering dedication to providing excellent customer service and exceptional vehicle selections.

They are looking for a Service Manager to join their team and efficiently manage incoming calls and handling general inquiries.

Responsibilities:

? Interacting with customers in person and over the phone.
? Scheduling vehicle appointments for workshops and mobile service vans.
? Providing customers with necessary information about the repair process.
? Coordinating order numbers from customers/lease companies as needed.
? Recommending supplementary products and services when appropriate.


Requirements:

Essential:

? Previous experience of at least 1 year working as a Service Advisor or similar role.
? Skilled in IT systems.
? Experience in using 1link (not essential).
? Strong team player with excellent interpersonal skills.
? Demonstrated reliability and commitment.
? Organised and capable of multitasking in a fast-paced environment.
? Valid driving license.


Desirable:

? Previous experience in car or commercial vehicle workshop service desk
? Familiarity with the processes involved in the automotive service industry.
? Knowledge of Data Management System CDK/Keyloop.


Benefits:

? Company pension
? Employee discount
? On-site parking
? Referral programme


Apply now to join a supportive, dynamic team and further your career in the motor trade industry.

Important Information: We endeavour to process your personal data in a fair and transparent manner.

In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.

For more information see our Priv


  • Location: Broxburn
  • Salary: 24500-27000 Per Annum
  • Type: Permanent
  • Recruiter: Additional Resources Ltd.
  • Posted: 13-Oct-2023
  • Posted on: jobit.co.uk