Customer Service Practitioner Apprentice

In this role you will also receive seamstress training and will learn to alter menswear, suits and trousers, dresses etc The role will also involve maintenance of the website and input to the Facebook page, blog, Instagram and will be largely responsible in dealing with online sales arising from e-commerce on the company’s website Greeting and serving customers face to face and over the telephone Providing customer with specialist advice, help and guidance Handling payments Receiving, processing and recording new stock Building customer loyalty Managing own workload to ensure customers' orders are completed To assist colleagues as directed Representing Amble Pin Cushion to all customers and callers, so as best to present the business Any other duties reasonably required by you

Training:

Customer Service Practitioner Level 2 Apprenticeship Standard:

An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours will be spent training or studying

Training Outcome:
Strong possibility of employment upon successful completion of the apprenticeship programme

Employer Description:
Amble Pin Cushion is a busy family business, based in the Northumberland fishing town of Amble. Our friendly staff are enthusiastic experts for all things fabric and yarn. We provide an outstanding service and top quality products.

Working Hours :
Monday - Saturday. Exact working days and hours to be confirmed.

Skills:
Creative,Initiative,Non judgemental,Patience