After Sales Manager

An exciting opportunity has arisen for aAfter Sales Manager with automotive / car dealership experience to join a dynamic business in the retail automotive sector known for their ambitious growth plans and strong operational focus. This role offers salary range of £45,000 - £55,000 and benefits. As a After Sales Manager,you will beoverseeing service and parts operations while driving performance, improving departmental efficiency, and maintaining customer satisfaction within a busy dealership setting. You will be responsible for: ? Managing daily service and parts operations across the site. ? Leading and motivating advisors, technicians, and parts staff. ? Handling escalated customer issues with professionalism and clear resolution strategies. ? Driving departmental KPIs, including labour sales, parts turnover, and workshop efficiency. ? Ensuring compliance with all legal, warranty, and industry standards. ? Monitoring costs and delivering improved profitability. ? Coaching and developing your team to perform consistently. What we are looking for: ? Previously worked for 5+ years experience as a Service Centre Manager, Service Manager, Aftersales Manager, Parts and Service Manager, Automotive Service Manager, Service Operations Manager, Service & Parts Manager, Customer Service Manager, Workshop Manager, Vehicle Service Manager or in a similar role. ? Must have automotive / car dealership experience. ? Solid understanding of automotive regulations, consumer rights, and warranty procedures. ? Demonstrated ability to resolve customer concerns calmly and professionally, focusing on positive outcomes. ? Confident in leading and motivating teams within a dynamic, high-demand dealership setting. ? Valid UK driving licence. Shift: ? Monday - Friday: 08:00 - 18:00 ? 2 Saturdays per month Whats on offer: ? Competitive salary ? Monthly bonus scheme based on performance ? Oppo