Commercial ULR Litigator

Commercial ULR File Handler – Small Claims (Litigated & Non-Litigated) Location: Hybrid / Office-based Salary: Competitive + Excellent Benefits Are you an experienced legal professional with a background in insurance and litigation? We're currently recruiting for a motivated and detail-driven Commercial ULR File Handler to join a growing, dynamic team specialising in both litigated and non-litigated small claims. The Role: This is a fantastic opportunity to manage a caseload of commercial uninsured loss recovery (ULR) files. You will be responsible for progressing claims efficiently and effectively, ensuring all clients and partners receive a high standard of service and legal support. Key Responsibilities: - Take ownership of a caseload of ULR small claims (litigated and non-litigated). - Progress claims promptly, following internal procedures and using the Case Management System. - Assess losses to ensure appropriate action and professional advice are provided throughout. - Maintain excellent communication with clients and keep them updated on claim progress. - Achieve and exceed individual performance and productivity targets. - Handle incoming post, calls and emails in a timely, professional manner. - Ensure brokers and commercial clients are kept informed on case developments. - Provide ongoing support and assistance to file handlers and other team members. Experience & Skills Required: - Prior experience in insurance and litigation is essential. - Strong organisational skills with the ability to manage a busy caseload. - Excellent client care and written/verbal communication skills. - Proficient in using case management systems. - Self-motivated and capable of working independently. - Comfortable engaging with stakeholders at all levels. Why Join Us? You’ll be part of a collaborative team within one of the UK’s leading providers of legal and insurance services, working in a professional, forward-thinking environment where your development and well-being are a priority. What’s in it for You? - 25 days’ holiday (plus bank holidays) with option to buy/sell - Hybrid working model - Volunteer days & matched charity fundraising - Medicash plan – claim back for dental, physio, and optical care - Life Assurance – 4x salary - Pension scheme - Wellbeing initiatives & support - Ongoing training and development - Regular funded social events - Dress for your day policy They are committed to creating an inclusive and supportive workplace that celebrates diversity. Applications are encouraged from all backgrounds. This is a fantastic opportunity for someone passionate about making an impact in the legal sector. If you have the skills and enthusiasm to excel then please send your updated CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.