Apprentice Sales Assistant

Assisting customers in-store and over the phone with enquiries and sales Identifying the correct car parts and accessories for customers' vehicles Processing orders, handling payments, and maintaining accurate sales records Supporting with stock control and merchandising displays Receiving and checking deliveries Training on fitting vehicle parts such as batteries, bulbs, and wiper blades Ensuring the shop is clean, safe, and welcoming for customers Working as part of a team to meet sales targets and customer satisfaction goals

Training:

The successful candidate will be enrolled on a relevant apprenticeship programme through Wigan & Leigh College, leading to a nationally recognised qualification in Customer Service.

On-the-job training will be provided in:

Product knowledge (car parts and accessories Sales and customer service techniques Basic vehicle part fitting (batteries, bulbs, wipers) Health and safety procedures Use of in-house sales/order systems

Training Outcome:
Potential for a full-time position on successful completion of the apprenticeship, with opportunities to progress into more technical or supervisory roles

Employer Description:
Wheeltappers Car Parts & Accessories based in Pemberton, Wigan is a busy retail customer service lead parts provider. We have been established 53 years, helping our customers in all we do. A busy and fun work environment where there is never a quiet moment. No two days are the same - from Ferrari to Fiesta - Wheeltappers accommodates every vehicle & every customer.

Working Hours :
5 days per week, with a Rotating weekend shift pattern. Monday - Friday, 9.00am - 5.00pm - Saturday, 9.00am to 5.00pm and Sunday, 10.00am to 3.30pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Interest in the motor industry,Good interpersonal skills,Willingness to learn,Reliable and punctual,Keen to do practical tasks