Dental Receptionist Apprentice

Key tasks: 

Answer the telephone and deal wih with patient enquiries in a positive, efficient and friendly manner Receive and deal with patients and visitor in a pleasant and prompt manner Notify dentists / hygienists of patient's arrivals Keep patients informed of any delays Collect and record patient payments and persue any debts in accordance with the practice payments policy

Training:
Customer Service Practitioner Level 2 Apprenticeship Standard

Training Outcome:
Potential for a permanent at the practice upon ocmpleting the apprenticeship

Employer Description:
Dr Cottam is a Specialist Orthodontist with over 30 years experience who is a Platinum Elite Invisalign provider, who is known to take on and complete complex cases

Working Hours :
Monday - Thursday, 8.45am - 5.30pm and Friday, 9.00am - 1.00pm. Flexibility with hours needed.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience