Application Support Lead Apprentice

As part of our expert support team, you’ll:

 

Get Hands-On with Real Systems: Learn how to set up, maintain, and enhance the software that powers our business Solve Real Problems: Work with internal teams and external partners to troubleshoot issues and keep services running smoothly Support Innovation: Help roll out new technologies that improve how we work and serve our customers. Grow Your Skills: Gain experience across a wide range of IT disciplines, from automation to change management Be the Tech Hero: Dive into real-world challenges by investigating and solving technical issues that keep our systems running smoothly Shape the Future: Get hands-on with exciting projects—supporting software rollouts, testing new tools, and helping to modernise the way we work Master the Tools of the Trade: Learn how to monitor performance, analyse data, and use cutting-edge platforms to improve how we deliver services Support with Impact: Help colleagues and clients get the most out of our technology—whether it’s through remote support, training sessions, or on-the-ground assistance Build for Tomorrow: Contribute to the design and delivery of smarter, faster, and more secure systems that power our business Collaborate and Innovate: Work with experts across IT, compliance, and commercial teams to deliver solutions that matter Grow Every Day: Stay ahead of the curve with continuous learning, mentorship, and opportunities to explore new technologies

Training Outcome:

Join us on a fixed term contract for the duration of your apprenticeship, with the view to be able to offer you a permanent role upon successful completion of the apprenticeship, subject to performance and headcount.

Employer Description:
Unum are a specialist, market-leading employee benefits provider – and one that’s growing fast. We’re also part of something bigger. Unum UK makes up one part of Unum Group – an international brand that has over 11,000 employees worldwide and a collective mission to help the working world thrive. We strive to create healthy and productive workplaces across the UK, starting by offering the very best opportunities to our own employees. We have a long and established history, but we never stand still. We continually challenge ourselves to reach our full potential and make a real, impactful difference to people’s lives when it matters most. At Unum, we’ve created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life. We’ve built a supportive, inclusive environment where you can be yourself, whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth, your possibilities are endless. And people love to work here. To provide it, we’re officially a Great Place to Work having been awarded the #3 spot on the UK's Best Workplaces™ list for large businesses in 2025, making Unum the highest ranking large financial services employer.

Working Hours :
Monday - Friday. Hours to be confirmed during interview stage.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience