Trading Standards Level 6 Apprentice

Contribute to the work of the Trading Standards team by assisting officers through compliance and enforcement of legislation including advice to businesses and working with partner organisations.  Learn to keep full and accurate records of work undertaken and follow all administrative practices and procedures as required, using I.T. software packages and analysis of data.  Learn skills in order to maintain and update the intelligence database including obtaining, recording, reporting and disseminating intelligence. To learn to design and present education packages to meet specific community requirements in order to protect vulnerable consumers. Work with stakeholders to ensure that safeguarding obligations are being met, as well as the National Trading Standards Scams team and the police to ensure that the most vulnerable consumers are protected.  Under the supervision and guidance of other members of the Trading Standards team, investigate and take appropriate action regarding complaints and intelligence to ensure legal standards are being met and legislation is being complied with. This may include advice, interventions and mediation, commencing criminal and civil action, issuing of formal notices of non-conformance and seizure of goods and documents. Actioning referrals to other council services or enforcement agencies.  Physical activity that will include the moving and handling of seized goods and other equipment. 

Training:

This apprenticeship is run by Credit Services Association who are responsible for supporting you with your learning and carrying out assessments.

Delivery will be a flexible combination of monthly online group workshops, e-learning, structured workplace learning, tutorials and mini projects. Your role will be linked to the knowledge, skills and behaviours in the apprenticeship standard and once you are competent in all these areas, you will take an End Point Assessment before successfully completing. You will receive support from a nominated mentor throughout the duration of the apprenticeship. 

Training Outcome:

Apprentices may have the opportunity to apply for a permanent Trading Standards Officer post should there be a vacancy available or other opportunities across the council.

Employer Description:
We are one of the largest employers in Sussex employing around 8,000 staff who deliver more than 700 services to local residents. Working for us is more than just a job. It’s all about making a real difference to people’s everyday lives. We firmly believe that our staff are our greatest asset and it’s important to us that they are happy, healthy and productive at work. We are an accredited Living Wage employer and offer a range of financial and non-financial benefits.

Working Hours :
37 hours a week, Monday to Friday 8.30am-5.00pm. NB Some evening and weekend work may be required which will be taken back in lieu.

Skills:
Communication skills,IT skills,Organisation skills,Problem solving skills,Presentation skills,Team working,Non judgemental