Leisure Team Member Apprentice - Swimming Required

If you are interested in starting a career in the leisure industry as a lifeguard, fitness instructor or swimming teacher, this is a great opportunity to achieve qualifications and develop your skills while gaining real world experience.
However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives.

Please note you will be required to complete a swim test consisting of the below as part of the interview process.
● Jump/dive into deep water
● Swim 50 metres in no more than 60 seconds
● Swim 100 metres continuously on front and back in deep water and then tread water for 30 seconds
● Surface dive to the floor of the pool (deepest part)
● Climb out of a swimming pool unaided by ladders/steps and where pool design permits

While learning with GLL you will be enrolled on a Leisure Team Member apprenticeship programme, which takes approximately 18 months to complete, as well as completing the following qualifications throughout the length of your apprenticeship:
● National Pool Lifeguard Qualification (NPLQ)
● STA Award in Teaching Swimming
● STA Certificate in Teaching Swimming
● Level 2 Gym Instructor

Your role and apprenticeship will include:

Customer Experience
● Understanding the services and products on offer to assist with customer questions, queries and complaints
● Support the centre to deliver swimming lessons where required (qualification dependent)
● Sharing knowledge with customers on the role exercise plays in health and well-being
● Conducting customers’ gym inductions and health screening where required (qualifications dependent)

People Experience
● Supporting GLL’s visions and values
● Attend and participate in all apprenticeship workshops, meetings and reviews
● Ensure all training and qualification deadlines are met in agreement with your tutor and manager
● Keep up-to-date with trends and developments in the leisure industry

Business Performance
● Having an understanding of GLL and its position in the Health & Fitness Industry
● Understanding the performance of the centre(s) that you are working in and the factors that can affect performance

Operations, Performance and Risk Management
● Supporting the centre in opening and closing the building
● Supervising and lifeguarding customers in swimming pools
● Setting up and taking down different types of equipment for activities
● Cleaning and maintenance of different areas of the centre

Personal Effectiveness and Development
● Demonstrate equality, inclusion and diversity in behaviours and actions
● Attend all monthly workshops and progress meetings as per your apprenticeship standard

GLL has a great range of benefits for its employees:
● A Values driven organisation with learning & development to support career development
● Discounted gym membership for you and your partner
● Discounts across thousands of retailers (GLL Extras)
● 25% off Red Letter Days & Buy A Gift
● 20% off GLL spa experience treatments and associated products.
● Ride to work scheme
● Free eye tests and discounted glasses
● Good Pension schemes
● Exclusive discounts on our villas in Portugal & Ski Chalets in Bulgaria
● Health assurance
● We are an inclusive employer. We seek and welcome diversity in our teams.

At GLL, you will be working towards a Leisure Team Member Level 2 Apprenticeship Qualification over the course of 15 months.



Training Outcome:

GLL prides itself on its internal Learning & Development and internal promotion levels, there is scope for the right candidates to move onto a Level 3 Leisure Duty Manager apprenticeship once they have completed their Level 2.



Employer Description:
As a Charitable Social Enterprise and workers cooperative GLL has grown over the last 30+ years to become the UK’s largest public leisure and libraries operator, managing over 375 facilities across England, Wales and Northern Island. As a staff owned business, we ensure all our people are paid fairly and in 2023 were awarded with Investors in People Gold status, whilst offering a range of meaningful careers and training for everyone in our local communities.

Working Hours :
40 hours per working week. Shift work including evenings and weekends. Exact shifts to be confirmed.

Skills:
Communication skills,Customer care skills,Team working


  • Location: Grafton Rd Camden NW5 3DU
  • Type: Permanent
  • Recruiter: LIFETIME TRAINING GROUP LIMITED
  • Posted: 18-Jun-2025
  • Posted on: findapprenticeship.service.gov.uk