Admin Apprentice

To have a thorough knowledge of all Practice procedures. To work in accordance of written protocols Scanning Receiving patients consulting with members of practice team To be able to use the telephone system efficiently in making appointments dealing with repeat prescription, visit and general requests by the patients and other outside organisations. Handing completed repeat prescriptions to patient and checking names and address. Be able to cover all reception positions as necessary Process appointment requests for today and future appointments from patients by telephone in person or via app. Deal with visits requests Registrations of new patients – computer data entry and medical records. Process patients change of address – computer data and medical records (have knowledge of practice area. Process repeat prescription request in accordance with practice guidelines.

Training:

As part of your apprenticeship you will be required to attend Sheffield College, Pennine Five campus once per month. 

Training Outcome:

Upon successful completion of the apprenticeship, full time work will be achievable for the right candidate.

Employer Description:
We are a progressive practice dedicated to providing exceptional, patient-centred care in a modern and dynamic environment. Our team of experienced Clinical and Admin staff work collectively to ensure that all our patients receive the highest standard of care.

Working Hours :
Opening hours: Monday - Friday, 08:00 - 18:30. There will be a shift pattern over the hours above agreed at recruitment.

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental