Assistant Programme Administrator Apprentice

Assisting with the day-to-day administration of learning and teaching on Undergraduate and/or Postgraduate programmes Dealing with routine enquiries around programme administration and signposting to relevant services Drafting and proofreading/editing documents, templates and communication Entering data and maintaining accurate and up-to-date records and files Providing support with data collation for reporting purposes Disseminating programme materials and providing information about programmes through a variety of media Assisting in the administration of electronic student records, virtual learning environments and other online resources, keeping them up to date and accurate in collaboration with colleagues as required Liaising with other groups and individuals in the Institute, and elsewhere, in support of joint activities Contributing to identifying and implementing areas for improvement Assisting with induction, support, and mentoring activities for students Arranging committee and working group meetings and taking minutes Providing cross-cover and support for other programmes on occasion (e.g. during short-term absence or peak times), including providing cover for colleagues Providing support with events organisation Keeping up-to-date with guidelines, policies and procedures and attending relevant training Undertake other duties commensurate with the level of this role as may reasonably be requested

Training:

The Apprentice will undertake Level 3 Business Administration training both in the workplace and with our training provider to develop the necessary knowledge and skills to become qualified.

The apprentice will be supported throughout the apprenticeship by a Line Manager and Mentor who will meet with them regularly to guide them through the apprenticeship, discuss their progress, set and monitor appropriate targets, ensure the apprentice is attending and completing their training and development and that appropriate standards of performance and conduct are met.

Training Outcome:

There is an opportunity to apply for a suitable full-time role in the department or wider in UCL, which would commence on achievement of the apprenticeship.

Employer Description:
IOE is UCL’s Faculty of Education and Society. With more than 900 academic staff, 8,000 students, 190 research collaborations and cross-sector partnerships spanning five continents, our seven departments work across education, culture, psychology and social science to improve lives. Founded in 1902, IOE has been shaping policy and helping government, organisations and individuals navigate a changing society for the last 120 years. We embrace collaboration and excellence to create a future that is inclusive and just, and have been ranked number one for education every year since 2014 in the QS World University Rankings by Subject. IOE comprises six academic departments: · Social Research Institute (SRI) · Learning and Leadership (DLL) · Culture, Communication and Media (CCM) · Curriculum, Pedagogy and Assessment (CPA) · Psychology and Human Development (PHD) · Education, Practice and Society (EPS) The Academic Programmes Office (APO) is the largest professional service support team at the IOE. The APO provides student and programme support for all accredited academic programmes, (undergraduate, post graduate and teacher training) as well as for all research student activity. Under the guidance of the Director of Education and Student Support, the teams are responsible for the academic quality of programmes, timetabling, placement management, adherence to internal and external requirements, production of statistics and returns for internal use and for presentation to external parties.

Working Hours :
Monday to Friday between 9am to 5pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working