Admin Apprentice

Learning how to log service calls on the system and allocate jobs Issuing parts and dispatching items via courier Booking accommodation for drivers Inputting and storing information accurately Responding to customer emails and answering calls Maintaining accurate records Supporting wider admin and service teams Producing reports and ordering stationery or equipment Following health & safety and good housekeeping practices in both the office and warehouse Building strong working relationships across the KRL Group

Training:

Level 3 Apprenticeship in Business Administration consisting of:

Level 3 Apprenticeship qualification in Business Administration Level 2 Functional Skills in Mathematics (if applicable) Level 2 Functional Skills in English (if applicable)

You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. Additional off the job training will also be required as part of the Apprenticeship. There will also be an end point assessment. 

Training Outcome:
After the Apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education

Employer Description:
KRL provide Photocopiers, office printers and document solutions that help make office life easier We’ll help you reduce the cost of your office printers and copiers and help you manage your documents more efficiently. We specialise in helping businesses just like yours with office printer, copier and scanner hardware, and document management solutions. You’ll benefit from our unique position as a completely independent dealer, with a dedicated and friendly team that puts customer care first. Great service makes KRL the preferred print partner for over 800 businesses in the region.

Working Hours :
Monday to Friday 8:30am- 5:00pm

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative