Volvo Trucks Parts Advisor Apprenticeship

Remit are proud to be partnered with WW Truck & Bus (Volvo) to deliver their Parts apprenticeships.

WW Truck & Bus (Volvo) has always recognised the value that apprenticeships can bring to the business and each year, they have more than 300 young men and women go through their apprentice scheme and go on to progress further within the company.

A Volvo trained apprentice will become a top class asset to their business for years to come.

In this Apprenticeship you will be part of a experienced team of Parts Advisors making sure the operations within the department run smoothly, whilst also receiving expert training.

Roles & Responsibilities include:

Identifying and verifying for quality, quantity and description, parts stocks and other goods from suppliers Receiving into the department and correctly locating items in established bin and other locations Accurately identifying, locating and picking parts for workshop staff and customers’ by means of acquired knowledge, parts catalogues and computer stock lists Conducting all transactions with workshop staff and customers pleasantly and courteously with an emphasis on customer service Working within agreed discount structure and customer terms including the sensitive areas of credit withdrawal Seeking ways to increase parts and workshop sales by identifying customer needs and incremental items to sell Enhancing the reputation of WW Truck & Bus at every opportunity when interacting with others

Training:

As a customer service apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 2

On successful completion, you will receive:

Customer Service Practitioner Level 2 Apprenticeship Standard Level 1 Functional Skills in English & maths (if required)

Training Outcome:
WW Truck & Bus provide all their apprentices with the skills needed to become fully qualified and competent individuals with a secure vocation A Volvo trained apprentice will become a top class asset to their business for years to come Volvo will do everything they can to help you achieve your goals

Employer Description:
The first Volvo truck was born in 1928. Since then, they have grown to become the largest producer of heavy trucks in Europe. Their reliability is renowned. And it’s underpinned by their three core values of quality, safety and environmental care. With a network of over 85 fully equipped Volvo Truck & Bus workshops throughout the UK and Ireland, customers can count on their certified technicians to keep your Volvo truck in optimal condition.

Working Hours :
Monday - Friday, 08:00 - 16:30

Skills:
Attention to detail,Communication skills,Enthusiasm to learn