Customer Service Apprentice

Communicate with customers via phone and email Process and track orders accurately Liaise with other departments, including sales and logistics Develop key skills in communication, organisation, and time management Understand the complete customer journey, from enquiry to delivery

Training:

Business Administrator Level 3.

Training Outcome:

Customer Service Representative. 

Employer Description:
Rock Oil is a British manufacturer of high-performance lubricants and fuels, supplying the automotive, motorcycle, marine, and industrial markets. With nearly 100 years of history, we are proud of our reputation for quality, innovation, and excellent customer service.

Working Hours :
Monday to Friday, 08:00 - 17:00 1-hour for lunch

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience,Willingness to learn