Event & Training Co-ordinator Apprentice

Plan and co-ordinate the Shropshire Chamber course calendar ensuring we have a rolling 18-month calendar, including finding new training and courses Support when required with the planning, administration and running of events Ensure the events and training courses are to the highest standard and consistent for each event/training session we hold Booking delegates onto courses and events, completing all correspondence relating to bookings Arrange room bookings, ordering lunch buffets from external caterers where appropriate and completing subsequent purchase orders Produce accurate, high quality handouts and other training materials Liaise with venues, speakers, trainers, delegates and suppliers Complete monthly financial spreadsheets and produce accurate forecasts in line with the quarterly review process Collate and analyse delegate and client feedback to ensure customer satisfaction, highlighting areas for concern to the Events & Training Manager Handling customer enquiries, responding to requests for information and maintaining appropriate records Work with the marketing department to organise and despatch mail shots and email flyers, participating in other marketing activities such as updating Flightdeck CRM and website information and making follow up telephone calls as required Greet guests into the Chamber building and show them to their rooms Attend team meetings and other meetings as required Aid in the weekly health and safety checks, including Fire Alarm checks Build effective positive relationships with affiliated Chambers of Trade and work closely with their members Any other duties as directed by the Events & Training Manager and the Chief Executive

Training:
One day every two weeks at Telford College Assigned mentor within the workplace Assessor visits from Telford College

Training Outcome:
Permanent role within the company

Employer Description:
Shropshire Chamber provides business and industry support in Shropshire. A true champion of Shropshire businesses at a local, regional and national level. Shropshire Chamber of Commerce sits at the heart of the community, working with companies of all shapes and sizes, and representing all sectors.

Working Hours :
Monday to Friday - hours to be discussed at interview.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills