Customer Service Apprentice

What You’ll Be Doing:

Handling customer and supplier enquiries (phone, email, and face-to-face) Updating records and maintaining internal systems Supporting admin for sales, estimating, and operations teams Coordinating orders and following up on delivery status Delivering professional and prompt customer service Contributing to service improvement processes

Training:

Level 2 Customer Service Practitioner. This apprenticeship is delivered through work based learning, this means that all training is done at the workplace eliminating the need to attend college. The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly.

Training Outcome:

This is a fantastic opening to gain permanent employment in a varied and ever expanding industry. Rooflight Centre has an enviable reputation for well trained, high quality staff and this is a career opportunity not to be missed.

Employer Description:
Rooflight Centre is the online shop of leading roof glazing specialist Lonsdale Metal.

Working Hours :
Shifts to be confirmed.

Skills:
Organisation skills,Customer care skills,Administrative skills