ICT – Apprentice Entry Level

Supporting device setup and configuration – helping to prepare digital devices by installing SIM cards, modems, and storage components, updating firmware, and connecting devices to internal systems, all with guidance and full training provided Assisting with testing and basic fault finding – carrying out routine checks to make sure devices work properly before dispatch, using checklists and simple tools, and learning how to report or escalate any faults to the technical team Helping with stock handling and logistics – booking in new devices, updating stock records, keeping the workspace organised, and supporting with the safe packaging and timely dispatch of goods to customers Working closely with the team – learning how to communicate clearly with colleagues, ask for help when needed, and contribute to a positive, supportive working environment across technical and customer-facing teams Maintaining records and following documentation processes – completing basic checklists or logs for each task, writing simple notes on work done, and using templates to support documentation, quality control, or escalation Following safety, security, and learning practices – working safely in a warehouse/technical environment, handling equipment and data securely, attending training, and building your knowledge to successfully complete the apprenticeship

Training:
Information Communications Technician Apprenticeship Standard Level 3 Training will be delivered both in College and in the workplace

Training Outcome:
Potential position upon completion of the apprenticeship

Employer Description:
Digital Barriers is a cutting-edge IoVT technology provider, delivering instant video insights to support mission-critical decisions across public safety, defence, transportation, retail, healthcare, and more. Our patented AI-powered video codec and secure EDGE-based VSaaS platform enable real-time, low-latency video with up to 90% bandwidth savings. With over a decade of experience supporting governments, military, and law enforcement globally — including deployments across NATO, presidential inaugurations, and major global events — our technology is proven at scale. Today, we work with major network operators like Vodafone and AT&T to provide secure, reliable video over cellular networks.

Working Hours :
Monday - Friday, 09:00 - 17:30 inclusive with an hour for lunch.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Logical