IT Technician Apprentice

Service desk & 1st line support - log and resolve user incidents, escalating complex issues where necessary. Hardware & software builds - image desktops/laptops, install scientific and business applications, prepare devices for deployment. Account & asset management - maintain the IT asset register, asset-tag equiptment, administer Active Directory for new starters, leavers and password resets. Maintenance & patching - apply device and application updates, monitor backups and endpoint protection. Project assistance - support senior technicians on infrastructure upgrades (e.g. switch refresh, secure Wi-Fi rollout, laboratory IoT integrations). Continous improvment - stay informed about emerging technologies relevant to manufacturing, laboratory data integrity and cyber-security.

Training:

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Training Outcome:

Permanent position may be available on completion of the apprenticeship.

Employer Description:
Altus Science is an independent, family run manufacturer of ISO 17025 and ISO 17034 accredited Certified Reference Materials (CRMS) for Total Organic Carbon (TOC) and conductivity analysis. From our laboratory and head office on Runcorn's Manor Park, we supply life-science, pharmaceutical and water-quality customers in more than 60 countries worldwide, helping them achieve full process accountability and regulatory compliance.

Working Hours :
Monday - Friday, 9:00am - 5:00pm.

Skills:
Communication skills,IT skills,Presentation skills,Analytical skills,Logical