Administration & Reception Apprentice

Handling post & calls Meeting & greeting patients Dealing with patients' enquiries Making appointments Pharmacy Team administration; handling & managing prescriptions etc. Scanning, data entry & emails Dealing with external stakeholders - via email & telephone Other ad hoc admin duties Minimum of 6 hours per week spent on apprenticeship work and training

Training:

Working towards your Business Admin Level 3 Qualification, you'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about the modules. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer. All apprenticeship work and training is completed in the workplace, during working hours.

Training Outcome:

As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.

Employer Description:
Drayton Medical Practice is based in the centre of Market Drayton. They are a large and busy practice with approximately 18,000 registered patients and they strive to provide the very best service to all patients and stakeholders. You will be made to feel very welcome and will be part of a friendly, supportive team who will assist your development and training. The immediate team consists of 8, with an overall Practice team of 50.

Working Hours :
Monday to Friday, 8.30am to 4.30pm.

Skills:
Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Non judgemental,Number skills,Organisation skills,Patience,Problem solving skills,Team working