Apprentice Business Administrator
Answering the phone and booking GP appointments
New patient registration packs
Photocopying medical records
Filing (prescriptions and records)
Logging vaccination deliveries
Process incoming and outgoing post
Empty and distribute the contents of courier bag
Healthcare promotional displays in waiting room
Producing the quaterly practice newsletter
Aire and tidy the waiting room and reception
Update/produce appropriate waiting room posters
Process incoming pathology results
Scan correspondence into patient records
Input of information and results onto the computer as requested by doctors
Input of information and temporary resident details
Deducting patients from clinical system
Monitoring NHS.net emails
Communicating with patients on an ad hoc basis
Extract medical records or print computerised records when required for surgery consultation, home visits etc
Arrange urgent transport, nursing or social service
Maintain effective stock levels or stationary and office supplies
Providing appropriate administative support to the reception and practice manager
Training:
You will be expected to attend Craven College fortnightly to complete the knowledge sections of your course. The other 4 days (5 one week) are in the work place.
Training Outcome:
Permanent employment.
Employer Description:
We are a caring and committed team whose aim is to improve the health of our community by delivering high quality patient care, whilst maintaining a fulfilling working environment for all. We take pride in offering the highest standard of patient-centred healthcare. We offer many services including clinics for long term conditions, minor surgery, postnatal care, minor surgery, childhood vaccinations and well-person check-ups.
Working Hours :
Monday to Friday, 9.00am until 6.00pm.
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience