Apprentice – Service Support Assistant (Highways)

Assisting with handling a wide range of queries. Whether it's an email, phone call or a letter, you'll be providing the help or information our customers need in a timely and effective way Learn how to deal with and respond appropriately to customer queries and complaints and provide accurate, real-time information on issues to our residents, partner organisations and colleagues Work with councillors, suppliers and contractors

Training:

Customer Service Practitioner Level 2.

Training Outcome:

Custer Service/Admin roles within Wirral Council.

Employer Description:
There has never been a more exciting time to join Wirral Council. We’ve got ambitious targets to meet and to achieve everything we have promised to our residents, we need people who are ready to deliver the very best for our communities and show how they can #BeTheDifference. Our vision is to secure the best possible future for our residents, defined by the community prosperity we create and supported by our excellent people and services. If you strive to #BeTheDifference and want to be at the heart of our change and improvement journey, then this could be the perfect job for you.

Working Hours :
Monday to Friday 9am to 5pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working