IT Support Technician Apprentice

Install, configure, and maintain printers; provide user support and troubleshooting as needed Deliver day-to-day IT support for office hardware, software, and network issues Install, configure, and maintain turnstile access control systems, ensuring proper integration with security systems Perform routine inspections and preventive maintenance on all supported systems Document technical issues and solutions for the internal knowledge base Coordinate with vendors and service providers when necessary

Training:
All apprenticeships include regular training with a college or other training organisation At least 6 of your weekly working hours will be allocated to training, developing new skills at work or formal studying

Training Outcome:
Potentially leading to permanent employment on successful completion of the apprenticeship This will be reviewed regularly throughout the apprenticeship and a decision made prior to completion and achievement

Employer Description:
We are one of Europe’s leading suppliers of ID cards and ID card printers and the official UK & Ireland distributor for Matica Technologies. Our extensive card printing range enables businesses to efficiently produce their own ID cards. Working closely with our valued network of resellers, we offer specialist ID solutions that are used across a wide range of industries. Our innovative digital access solutions support venues & events throughout the world.

Working Hours :
Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 4.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness