Business Administration Apprenticeship - Oasis Academy Arena
Deal with student enquiries, e.g., collection of consent forms, printing timetables, and addressing basic uniform issues
Answer queries from parents/carers, students, and other stakeholders both over the telephone and in person
Welcome and support visitors, ensuring the signing-in process is followed, identification badges are issued, and health and safety procedures (e.g., fire evacuation) are highlighted
Refer students to the pastoral team as necessary
Ensure reception areas are opened on time and closed in the afternoon once all guests have departed. Where visitors/guests are waiting, provide support until the relevant staff member is available
Keep the reception area clean, tidy, and presentable at all times.
Model excellence in customer service to provide visitors and the community with the best possible experience
Provide effective first aid response for all incidents and record details in the health and safety accident management system
Support the administration team in coordinating vaccinations and liaise with external agencies as required
Training:
Qualification: Business Administrator – Level 3 (equivalent to A Level)
Duration of course: 18 months
Training Provider: LMP Education (Rated No 1 Training Provider in the UK!)
All learning delivered online/remotely alongside the role
Training Outcome:
Possible full-time employment upon completion of the apprenticeship.
Employer Description:
Oasis Academy Arena is a secondary school serving children aged 11-16 in Croydon. We are kind, ambitious and professional; every child has the chance to succeed with us as we aim to work in partnership to help our students reach their potential.
Working Hours :
Monday to Friday, (shifts tbc).
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative