Hairdressing Apprentice
To ensure that all treatments are carried out professionally and accurately at all times
To demonstrate a high level of confidence and competence in all services
To undertake any necessary training to improve salon standards and skills
To maintain high quality treatment, in keeping with the clients’ wishes.
To be organised with your day-to-day duties, including checking the appointment book regularly
To ensure that all areas are kept clean and tidy, creating a safe environment for you and your clients
To keep all electrical appliances in good working order, ensuring that any faults are reported
To maintain and update record cards to assist when dealing with customer complaints, marketing, confidentiality and to aid other Stylists and staff with client history
To achieve a realistic target of takings by ensuring maximum use is gained from the appointment system and ensuring the Salon ran adequately at all times
To cover the reception area, when required, assisting with telephone calls, bookings and face-to-face clients
Customer Service:
To ensure that internal and external customer service given within the department is to the highest standard at all times
To deal with any internal and external customer complaints or customer requests as and when required
To be friendly and approachable towards clients and colleagues at all times
To take an active part in increasing clientele on a regular basis
To promote the salon and have a good knowledge of any specialised treatments/services and products available
To ensure that all services and products are charged for at the correct price, in accordance with the price list
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
Permanent opportunity with company may be on offer on completion of apprenticeship
Employer Description:
Established in 1996 28 years in business, A professional and friendly atmosphere with high standards
Working Hours :
Tuesday - Saturday during salon hours. College day - Monday. Shifts to be confirmed.
Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Creative