Apprentice Care Co-ordinator

Processing documents onto the clinical system Produce accurate records and documents including emails, letters, files etc Answering and making telephone calls, providing excellent customer service Handle confidential information in compliance with the organisations procedures Front of house cover, dealing with service users face to face

Training:

Business Administrator Level 3 Apprenticeship Standard:

This is a workbased apprenticeship with assessor support from Wiltshire College and University Centre You’ll study to gain professional knowledge and skills

Training Outcome:
Upon successful completion of the L3 Business Administration apprenticeship there maybe the opportunity to progress into a Practice Administrator

Employer Description:
At the Spa Medical Centre, we aim to provide the highest quality of care to the people of Melksham, we are compassionate, friendly and professional. We work collaboratively with our patients to achieve the best health outcomes. The practice extends its ethos of caring to its staff and aspires to provide a nurturing and rewarding environment in which to work. At Spa Medical Centre we have • CQC “good” rating with outstanding features • Very high QOF achievement. • Weekly staff running club • Bean-to-cup coffee and a new staff wellbeing room • Fantastic Christmas and Summer socials and wellbeing events through the year. • Purpose built modern facilities with on-site staff parking

Working Hours :
Monday to Friday, 09:00 - 17:00 with half an hour unpaid lunch break

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience