Business Support Administration Apprentice

Daily duties will include:

Answering the telephone Telephoning mortgage and insurance companies for updates on clients’ applications Providing updates to clients by email and telephone Updating the client computer database Providing support to our team of financial advisers Completing online applications for mortgages Providing support to the team of administrators

Training:

The successful candidate will work towards the Level 3 Business Administrator Apprenticeship Standard. This will involve one day a month group training at our centre in Newbury, and a 1-1 monthly training and review meeting with their training consultant.

Functional skills English and maths Level 2 will be delivered through weekly sessions if required at our training centre in Newbury.

Training Outcome:

On going training and personal development are encouraged and supported.

Employer Description:
Firstxtra Financial Services is a long established, successful family owned business with professional advisers covering the UK with the head office in Newbury, Berkshire. Firstxtra has been trading for over 20 years with a team of highly skilled and enthusiastic professional advisers and administrators who specialise in mortgages and protection insurance. Our philosophy is to provide the highest level of customer service and advice to all our clients. We are very proud of our advice and service and this is reflected in the number of repeat customers that we have, and from the number of customer recommends and testimonials that we receive on a regular basis.

Working Hours :
8.45am - 5.15pm (1-hour for lunch) Monday to Friday plus a min of 1-Saturday per month after a qualifying period

Skills:
Communication skills,IT skills,Customer care skills,Team working,Confident,Outgoing Personality