Wrens Nest Pharmacy - L2 Pharmacy Services Assistant Apprenticeship

👩‍⚕️ About the Role
As a Pharmacy Services Assistant Apprentice, you will:

Support the dispensing and supply of medicines Offer excellent customer service and health advice Work alongside experienced pharmacists and healthcare professionals Maintain stock and ensure pharmacy hygiene standards Learn about over-the-counter medications and pharmacy procedures

🛠 Full training will be provided – no prior experience is required!

Training:

Apprentices attend live virtual classes and interactive workshops via video conferencing platforms, led by experienced pharmacy assessor.

Learning is aligned with your daily tasks in the pharmacy. You’ll apply new knowledge directly in your role, with support from both your employer and tutor.

Your tutor will conduct monthly check-ins with you and your line manager to ensure you're on track and developing the required skills and behaviours.

You’ll complete short assignments and build a portfolio of evidence to demonstrate your knowledge, skills, and behaviours throughout the apprenticeship.

Training Outcome:

1. Full-Time Employment
Many apprentices are offered permanent roles upon completing their apprenticeship. Possible job titles include:

Pharmacy Assistant
Dispensary Assistant
Counter Assistant (OTC)

2. Level 3 Pharmacy Technician Apprenticeship
Progression to the Level 3 Pharmacy Technician (Integrated) Apprenticeship is a natural next step. This leads to:

Registration with the General Pharmaceutical Council (GPhC) as a Registered Pharmacy Technician
Greater responsibility in clinical services, dispensing, and managing medicines

3. Specialist Roles in Healthcare or Retail
Depending on your interests, you could move into:

Medicines Counter Services
Health & Wellbeing Advisor roles
NHS or hospital pharmacy support roles

4. Further Education & Training
You may choose to study further qualifications such as:

NVQs or diplomas in health and social care
Customer service or team leadership qualifications
Clinical training to specialise in areas such as vaccinations or diabetes care support

Employer Description:
Wrens Nest Pharmacy is at the heart of the Dudley community, committed to providing friendly, efficient, and high-quality pharmaceutical care. We pride ourselves on excellent service, expert knowledge, and supporting our local residents with their health needs.

Working Hours :
Monday to Friday: 9:00 AM – 6:00 PM. Saturday: 9:00 AM – 1:00 PM. Sunday: Closed Apprenticeship working hours will typically fall within these times.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience