IT Technician Apprentice

Working directly with laptops, PCs, and servers Learning to assess, grade, and decide whether equipment should be repaired or recycled Completing tasks like: - Data destruction - Installing software and drives  - Manual building of devices - Tracking assets through our ERP system Running multiple software tools and ensuring smooth system integrations Supporting and improving workflow across the team Using KPIs to measure personal and team performance Helping meet service level agreements (SLAs) with our customers Assisting in other areas of the business when needed

What We’re Looking For

A genuine interest in IT and technology Punctual, self-motivated, and well-presented Eager to learn and take ownership of your development Good communication and teamwork skills Comfortable working with both hardware and software Able to follow processes, stay organised, and manage time well

Training:
The apprentice will be enrolled on the Level 3 Information Communication Technician apprenticeship Day-release training takes place at Burnley College

Training Outcome:

The apprentice may secure full-time employment on successful completion of the apprenticeship. 

Employer Description:
Our Vision: A world where no tech is wasted – and every device creates opportunity. Our Mission: Make tech go further. Cut waste. Create impact. Our Values: Fast. Clear. Customer Focused Be Trusted Create Impact Back the Underdog Always Improve We’re a purpose-driven company that believes in second chances – for tech and for people. As part of our team, you’ll be supported to grow, learn, and thrive.

Working Hours :
Monday–Friday, 9am–5pm (with early finish every other Friday) 30 minute lunch break.

Skills:
Communication skills,IT skills,Problem solving skills,Team working