Apprentice Administrator

Making patient appointments over the telephone or with direct patient contact, this includes booking into the hubs where appropriate Reception of patients and other visitors to the practice Accurately recording requests for home visits and ensuring patient medical information is available to the doctor Liaising with other outside agencies including hospitals, ambulance control or other bodies by either telephone or e-mail Issuing of repeat prescriptions Data input Registration and documentation of new patients and temporary residents to the practice, including reorganisation of patient notes when they are received, ensuring new patient checks are carried out Updating of patient details on the notes and computer Completion of tasks Reviewing and actioning test results when needed Monitoring of the recall system Dealing with the incoming post, scanning, and distributing it to the appropriate member of staff Photocopying of patient records for legal purposes Ensuring equipment on loan to patients is recorded and returned and the equipment is cleaned and fully functional Ordering stocks and supplies as necessary Dealing with ad-hoc requests from other members of the Primary Health Care Team Responsibility for checking and securing the premises, setting the security alarm Any other duties as may be allocated from time to time according to the needs of the practice

Training:
Level 3 Business Administrator Aprenticeship Standard Training will be provided by The Sheffield College Attending college either remotely or on site once a month

Training Outcome:
A possible full-time job opportunity

Employer Description:
An apprenticeship at Mill Road Surgery offers a fantastic opportunity to gain a qualification combined with valuable work experience at one of Sheffield’s GP Practices. We are one of five practices in a Network who work together to provide services to patients in the North of Sheffield. Your apprenticeship will be in a secure and stable environment for you, with on-the-job training to make sure you become a valued member of the workforce from the start. As an employee, you will work within our policies and guidelines whilst you are working with us. We are a friendly practice team and are looking for an applicant who wants to work in a patient/public environment, have good telephone and keyboard skills, enjoys a varied job role, and is flexible in an approach to work. You will need to have a good understand of confidentiality and what that means in a healthcare setting. In return we will support you through your qualification and ensure you have a good grounding to further your career.

Working Hours :
Surgery hours are Monday – Friday 8.00am – 7.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience