ICT Level 3 Apprenticeship
Assist the IT team in delivering a smooth service in the running of the School network, including School software, hardware and other IT related equipment to the whole Abbey community
To support pupils and staff in the correct use of IT
To assist the Theatre Production & AV Services Specialist with audio / visual / lighting services for School productions and events as required
To follow targets and objectives set out by the Head of IT Operations
Provide desktop support, performing PC hardware repairs and upgrades
Configure networking equipment such as wireless access points and switches
Assisting with the installation of applications and troubleshooting problems
Help with replacing printer consumables as required
Carry out basic safety checks following relevant H&S procedures and raise awareness among staff, pupils and other users
Assist with routine maintenance procedures, following school backup, virus protection and security procedures
Respond to support requests according to school procedures, recording detailed diagnostic information and using appropriate knowledge bases/logs to inform diagnosis and resolution
Training:
Information Communications Technician Level 3 (A level) Apprenticeship standard
Typical duration: 18 months
Dedicated Performance Coach
Remote training
Training Outcome:
Possibility of full-time post upon completion but this is not guaranteed and will be subject to the needs of the business at the time
Employer Description:
An independent day school for girls in Reading, Berkshire, The Abbey has a long-standing reputation for academic excellence and innovation in education. The school is committed to providing a supportive and forward-thinking environment for both students and staff.
Working Hours :
Shifts to be confirmed (including one day per week for training/study time)
Lunch break length: 1 hour (unpaid)
Start Time: 8.00am
Finish Time: 4.30pm
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Written and verbal skills