Business Administration Apprentice
This is a role for someone wishing to start out on a career giving secretarial and administrative support to fee earners in the Probate Department and on reception. You will be expected to become proficient in the tasks listed below and will, over time, develop your skills to be able to do certain jobs with minimal supervision. You will be required to maintain a professional appearance and approach to your work and in your contact with clients and professional colleagues. Complete confidentiality will be expected of you.
Key Responsibilities:
Probate:
Taking departmental telephone calls and taking a clear message, particularly as first port of call for head of department and as a back-up for all other department members Photocopying and scanning Making appointments for fee earners, including using electronic diary Preparing and sending out letters and supporting paperwork for appointments for Estates, Wills and Powers of Attorney; opening files Filing Entry of time recording sheets onto Sage computer system File deadening Production of standard letters e.g. for payment or acknowledgement of debts Dealing with receipt and distribution of mail Support for fee earners in department (e.g. putting up post; paying in cheques) Occasional audio work and copy-typingReception:
Assisting with the post for approximately half an hour towards the end of each day Taking post to the post office and dealing with exceptional items e.g. recorded or special deliveries Manning the switchboard over lunchtimeAfter training you will be expected to:
Reception:
Do 3-4 hours per day reception cover when the head receptionist is awayProbate:
Pay legacies Request ID Pay out on final winding up of an estate Strongroom: Assist in logging items in and out of our secure strongroom Visit properties for insurance purposes; to give access to estate agents; house clearance; take meter readings Take chattels for sale to the auction houseGenerally:
All such other duties as may from time to time be deemed necessary to assist in the smooth running of the departmentTraining:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Admin qualification which will help start your career and give you an insight into the businesses processes and procedures Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Training Outcome:
Potential to develop knowledge & skills in a professional environment Potential for further study e.g. higher-level qualifications in the sector or to study leadership & management
Employer Description:
Leading Solicitors in Derby City Centre Eddowes Waldron Solicitors is a local law firm, who are committed to delivering high quality legal advice and client care. With specialist teams focusing on various areas of law including personal injury, family law, Care proceedings, private clients and conveyancing, we’re sure to have the skills and expertise that you require.
Working Hours :
Monday to Friday, 9am to 5pm, with one hour for lunch.
Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Logical,Team working,Initiative,Microsoft Office