Business Support Apprentice

Provide the first response to incoming telephone calls then screen calls, transfer or take accurate messages Create and issue customer feedback surveys, collate data and produce documents in report format Collate documentation, produce & check the Installers Job Packs including RAMS & Installers worksheets Create purchase orders for Materials from Jeremias Group and Third-Party Companies Raise and issue sales invoices to customers Send statement of account to customers and chase monies owed Processing new enquiries and logging on system for the Estimating Department. (Request information from customer where applicable) Processing new orders from customers for the Finance Department Support Project Managers General filing for all departments

Training:

Business Administrator Level 3 Apprenticeship Standard:

We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site/campus These workshops are carefully designed to support the learning required throughout the apprenticeship programme You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession You will experience a blended learning model

Training Outcome:
Potential full-time employment, upon successful completion of apprenticeship

Employer Description:
At the UK division of globally renowed Jeremias Chimney Systems, we design and install commercial flues and chimney systems across diverse industries. Combining quality with innovation, we work closely with our customers to meet their unique challenges. Our mission is to create lasting, sustainable relationships with everyone we work with, from customers and stakeholders to employees. Part of the renowned Jeremias Group, Mansfield is one of several European plants with a global sales and distribution network. We share the same goal: to provide safe, durable, and innovative exhaust and ventilation solutions.

Working Hours :
Monday - Thursday, 07:45 - 17:00 and Friday, 07:45 – 15:00. 1 Hour for Lunch either at 12pm or 1pm.

Skills:
Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative