Apprentice Housing & Property Management Assistant

As a Housing apprentice you’ll be working within our housing departments to learn all the skills necessary to provide top-notch administrative support to our teams!

In this role you’re sat in the heart of the business so get ready to be learning all sorts of tasks to support your team and business area, including:

Assisting with face to face and telephone enquiries Getting involved with general administration duties Updating databases with customer information Keeping up-to-date, accurate records Delivering ‘first contact’ to customers with housing queries Signposting customers to relevant departments when necessary Maintaining electronic filing systems

The housing team is full of colleagues with experience and knowledge, they’ll show you everything and teach you all the skills you need to know before you’re expected to complete tasks on your own.

We have 2 opportunities in Redcar and 1 in Scarborough.  

College is part of the deal, so as well as attending every now and then, you’ll also need to collect information about your achievements for your portfolio and complete all the required learning and assessment criteria within the deadlines given by your tutor.

Finally, you’ll also have some great opportunities to get involved in wider corporate initiatives aimed at developing Beyond Housing and our services for both customers and colleagues!

Training:

You will complete the Level 2 Housing and Property Management apprenticehip standard. This will be delivered by Learning Curve Group training provider within the workplace.

Training Outcome:

Completing a Housing apprenticeship at Beyond Housing, can open doors to a diverse range of opportunities. The successful candidate will receive information advice and guidance throughout their apprenticeship to help them achieve the right career path.

Employer Description:
Beyond Housing provides 15,000 homes and a wide range of services to over 30,000 customers. We’re one of the largest housing organisations in the North-East and we’re ambitious about achieving our purpose of helping our customers and communities to succeed and thrive. We recognise that our role in our communities, whether that’s through creating work, training and learning opportunities, help people reach their potential, investing in our communities where they need it most.

Working Hours :
Monday - Friday, 8.30am - 4.30pm (subject to change).

Skills:
Communication skills,IT skills,Customer care skills,Excellent Timekeeping,Committed to Learning,Knowledge of Data Protection