Office Administrator Apprentice

Managing all inbound calls, passing them through security checks using Proposition, and then routing these calls to the correct area Quality Control all the telemarketing teams booking calls and managing the Consultants' diaries Providing support for the Customer Experience team with the provisioning of their deals and liaising with various third parties to complete orders Providing one-to-one support to customers where applicable Monitor all internal equipment essential to the office's operation, such as stamps, stationery, work notebooks, blank SIM cards, tape, and cleaning supplies

Training:
Business Administrator Level 3 Apprenticeship Standard An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours will be spent training or studying

Training Outcome:
The role has the potential of growing into its own role or the chance of progression throughout the sub departments within the Unified Communication department (help desk, project managers etc).

Employer Description:
The company has a family atmosphere and therefore someone who can socialise and has a fun but professional personality is very important. We can teach the candidates about Telecoms, but not impact too much on their individual personality. Happy to teach from scratch if it means that the person we are bringing on board is the right person. We have quarterly staff socials, Director lunches (which you are voted on via your manager), an employee benefits scheme, dress-down Fridays, Google Review incentives, and much more.

Working Hours :
Monday - Friday, 9.00am - 5.00pm

Skills:
Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative