Customer Service Apprenticeship

Answering and making telephone calls, taking messages Order processing Working with other teams Using a variety of computer systems Filing, photocopying, general administration duties Email communications Face to face communications with customers

Training:

The apprenticeship will be delivered in the workplace with no requirement to attend College.

Training Outcome:

This is an excellent opportunity for someone to start their career within administration and completion of this course would mean progression into a variety of different teams within the business, depending on the strengths of the applicant.

Employer Description:
This is an excellent opportunity for someone to start their career within administration and completion of this course would mean progression into a variety of different teams within the business, depending on the strengths of the applicant.

Working Hours :
Monday to Friday, 9.00am - 5.00pm . We operate a standard working week of 40 hours less 30 minutes for lunch.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Non judgemental,Patience