Apprentice ICT Support Technician

Your duties will include:

Answering 1st line support calls by telephone, you must be clear and articulate Monitoring of Customer systems and Cloud based Services IT recycling – Hands on disassembly of IT equipment ready for recycling New Computer systems build and preparation IT workshop repairs

Training:
Information Communications Technician Apprenticeship Standard Level 3 Training will be delivered both in College and in the workplace

Training Outcome:
Potential position upon completion of the apprenticeship

Employer Description:
A local IT support company, with an established customer base, supporting local businesses. Computer repair workshop facilities, IT recycling, Computer sales and Installation.

Working Hours :
Monday - Friday (Hours to be confirmed)

Skills:
Communication skills,IT skills,Customer care skills,Problem solving skills,Initiative