IT Apprentice

Provide first-line support to users across hardware, software, and networks Set up and maintain computers, laptops, printers, and mobile devices Troubleshoot connectivity issues and assist with network management Support system upgrades and software rollouts Manage user accounts and permissions securely Keep records updated for IT assets and support tickets Work closely with the wider IT team to deliver smooth technical support

Training:

Information Communications Technician Level 3 Apprenticeship Standard:

We’re looking for motivated individuals ready to build a career in IT and thrive in a dynamic, team-driven environment. Eager to learn and passionate about technology Great at solving problems and staying calm under pressure Strong communication and teamwork skills Organised, reliable, and proactive A logical thinker with an eye for detail Excited about building a future in IT and open to feedback and development

Training Outcome:
Service Desk Analyst 

Employer Description:
About The Jockey Club The Jockey Club stages thrilling sporting occasions and live events nationwide including The Grand National, The Cheltenham Festival & The Derby. Owning & operating 15 courses, millions of people every year enjoy the special experiences we offer through racing, music, food and entertainment on racedays and beyond. As the largest commercial group in British racing, we are guided by our mission to act for the long term good of the sport. Every penny we make goes back into racing to promote excellence within Britain’s second biggest spectator sport. Our people are what makes this possible At The Jockey Club people are at the heart of what we do and drive our success. We are inclusive and actively seek to attract people with unique backgrounds and perspectives. Diverse, collaborative teams are pivotal to our success and support the potential and growth of all our people.

Working Hours :
Monday - Friday, 8.30am - 5.00pm, requirement to work evenings and weekends

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Team working