Engineering and Quality Apprentice

Main duties and responsibilities:

Support product audit programme using conventional measuring equipment Develop an understanding of engineering drawings and their interpretation Understand and support Company measuring instrument calibration programme Understand and support the use of automotive quality tools including PPAP and APQP Support the compilation of manufacturing control documentation for internal processes Use problem solving tools & techniques to Investigate causes of field and supplier product concerns Support containment inspection activities to support customer concern resolution Supporting the maintenance of our internal procedures and quality records relating to IATF16949 Carry out reasonable additional responsibilities as requested by the company Directly liaise with customers and manage customer warranty submissions through timely adjudication of warranty claims with technical input of engineers Maintain warranty database on Microsoft Access to ensure efficient and effective claim management, raise credit notes Liaise directly with suppliers and manage the supplier claim process through timely submission of warranty returns and ensure closure on receipt of supplier credit notes Creation of historic warranty reviews

Training:
Machining Technician Level 3 1-day a week at Northampton College

Training Outcome:

Full-time employment with the company.

Employer Description:
Hendrickson is an innovative manufacturer and supplier of: U-bolts, fasteners, stabilizers, steel and composite leaf-springs, axles, lift axles and suspension systems to the European market.

Working Hours :
08:00 - 16.30 (Monday - Thursday), 08:00 - 13.30 (Friday)

Skills:
Communication skills,IT skills,Attention to detail,Analytical skills,Logical,Team working